Position: Sales Administrator
Location: Runcorn
Salary: £25,000 - £28,000 DOE

An exciting opportunity has arisen for a Sales Administrator to join a well-established and reputable company in Runcorn on a full-time, permanent basis.

Job Duties:

• Acting as the primary liaison between Sales, Supply Chain, and Warehouse teams for all dispatch-related requests.

• Directing UK dispatch requests to the Warehouse Admin team while keeping the Supply Chain informed.

• Managing EU and special delivery requests exclusively through the Supply Chain team.

• Ensuring all required steps and information are completed prior to initiating dispatch requests.

• Confirming orders are fully allocated or specifying required batches with input from Account Managers.

• Working with Finance to confirm pre-payments where applicable.

• Validating the accuracy of delivery dates on sales orders.

• Providing detailed information for delivery requests, including booking details, carton/pallet label specifications, and any special delivery instructions (e.g., timed deliveries, tail lifts).

• Seeking Managing Director approval for next-day delivery requests.

• Accurately processing and raising customer orders in the system, ensuring full compliance with customer requirements.

• Collaborating with the Sales team to verify specifications, pricing, and promotions.

• Monitoring order progress through to delivery, proactively identifying and resolving any issues.

• Maintaining accurate records of orders, invoices, and customer communications.

• Reconciling purchase orders with invoices and assisting the Finance team as needed.

• Supporting the Sales team by managing product sample inventory to meet customer and campaign demands.

• Preparing customised sample packages in collaboration with the Sales team.

• Coordinating timely sample dispatches, tracking deliveries, and gathering feedback.

• Maintaining comprehensive records of sample requests and ensuring all sample-related materials are professionally presented.

The Successful Candidate:

• Experience using SAGE and a good understanding of shipping and logistics processes.

• Excellent written and verbal communication skills.

• Strong organisational skills with the ability to prioritise effectively.

• A keen eye for detail and accuracy.

What’s On Offer:

• Salary: £25,000 - £28,000 DOE

• Free onsite car parking.

• 10% company performance bonus.

• Cash medical plan after successful probation.

• Death in service benefit (x2 salary).

• Hybrid working (1 day per week).

Interested?
For more information, please contact Sofija on 01925 637 871 or email your CV to SofijaM@kpir.co.uk.

INDCOM