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KPI Recruiting - Your Market Leading Recruitment Agency
KPI Recruiting is one of the fastest growing recruitment businesses in the UK, providing professional search services and flexible workforce solutions to some of the UK's largest brands.
From our regional offices, on-site partnerships and national recruitment hub, clients can be confident that the right solution to their unique requirements can be delivered with recruitment that fits your culture. KPI Recruiting serves a growing client-base through a network of recruitment agency offices in Crewe, Glasgow, Hounslow, Manchester, Stoke-on-Trent, Sutton (South London), Telford, Warrington and Wigan.
Recruitment Process Outsourcing
We are renowned for our unique approach to finding solutions. You can find our people in the hardest to fill roles, in niche skill sets and most obscure locations.
Our genuine partnership approach enables us to work together with clients on current recruitment needs, and plan for investments in people, technology and strategies for the future.
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Customer Servcie Team Leader
Customer Service Team Manager | Newport| Permanent | Up to £55,000 DOE
Hours: Monday to Friday, 8.00am–5.00pm
KPI Recruiting are proud to be working with our long-standing client, who are currently looking to recruit a Customer Service Team Manager to join their team on a permanent basis.
You will be responsible for:
• Ensure compliance with company policies, Quality, Health & Safety, and Food Safety standards.
• Manage customer orders from intake to delivery, ensuring accuracy, pricing, and OTIF performance.
• Coordinate with production, logistics, and planning teams to meet customer requirements.
• Manage key accounts to maximise sales, margin, and service levels.
• Handle customer queries including pricing, samples, specifications, and complaints.
• Maintain accurate customer and order data in SAP/ERP systems.
• Support customer account plans and commercial reporting.
• Attend customer reviews and internal commercial meetings (Tier 1).
• Promote digital ordering systems and process improvements.
• Support root cause analysis and resolution of customer claims.
• Work with production teams to improve customer satisfaction and service performance.
• Lead, coach, and develop a small customer service team (1–8).
• Support training, onboarding, and performance reviews.
• Drive continuous improvement in customer service processes and systems.
• Support customer engagement activities and retention initiatives.
The successful candidate will have:
• Experience in a food manufacturing / FMCG / food production environment.
• Background in customer service, commercial, or sales support.
• Strong understanding of order processing, stock control, and production flow.
• Experience using SAP or similar ERP systems.
• Knowledge of OTIF, KPIs, and service performance metrics.
• Ability to manage customer issues and complaints effectively.
• Strong communication and coordination skills across departments.
• Good IT skills (Microsoft Office).
• Experience in or ability to supervise small teams (desirable).
• Organised, detail-focused, and customer-driven approach.
• Understanding of food safety and quality standards.
Benefits include: 25 days plus bank holidays, company pension scheme, and free onsite parking.
APPLY NOW! Contact the Commercial Team on 01942 597215
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be contacted.
INDCOM
Customer Service Coordinator
Customer Service Coordinator | FULL TIME | THATCHAM | COMPETITIVE SALARY DOE | MONDAY TO FRIDAY | 8:00AM – 4:00PM
We are recruiting for a Customer Service Coordinator to join a friendly and supportive team based in Thatcham. This role involves providing customer service and administrative support to Sales Managers, managing customer orders, handling enquiries and ensuring customers receive an excellent level of service.
We are looking for an organised, proactive individual with strong communication and problem-solving skills who enjoys building relationships and working across different departments. Previous customer service or administration experience is essential, ideally within a manufacturing, packaging or production environment, although candidates with transferable experience are encouraged to apply.
Salary is competitive and dependent on experience.
Key Responsibilities
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Provide sales and administrative support to Sales Managers and key accounts.
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Manage customer enquiries and communications via telephone and email.
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Monitor customer stock requirements and forecast demand.
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Liaise with purchasing teams to ensure raw materials are available when required.
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Track customer orders and provide updates on progress and delivery times.
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Work closely with production, inventory, finance and sales teams to ensure smooth operations.
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Monitor stock levels and produce aged stock reports.
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Handle customer queries and complaints professionally and efficiently.
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Prepare customer and internal reports when required.
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Build and maintain strong relationships with customers.
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Support payment queries and liaise with finance teams to resolve account issues.
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Promote products and services while supporting wider business growth.
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Ensure customers receive an excellent level of service throughout the order process.
Skills & Experience
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Previous experience in a customer service, customer support or administrative role.
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Strong verbal and written communication skills.
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Experience handling customer enquiries via telephone and email.
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Excellent organisational and time-management skills.
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Strong attention to detail and problem-solving abilities.
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Confident liaising with customers and internal departments.
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Good IT skills, particularly Microsoft Word, Excel and Outlook.
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Ability to prioritise tasks and manage a busy workload.
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Ability to work independently and as part of a team.
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A proactive and customer-focused approach.
Advantageous Experience
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Customer Service or Administration NVQ qualification.
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Previous experience within a manufacturing, packaging or production environment.
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Experience supporting sales teams or managing key customer accounts.
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Knowledge of stock management, order processing or forecasting.
Working Hours: Monday to Friday, 8:00am – 4:00pm (37.5 hours per week).
Contract: Full-time, Permanent.
APPLY NOW!
Please note that, due to the high volume of applications we receive, only those candidates successfully shortlisted for the role will be contacted.
INDCOM
Warehouse Operative
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Job Title: Warehouse Operatives
PPE Needed:
Hours of Work:
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Nursery Assistant
Nursery Assistant – Stafford
Flexible, Full-Time & Permanent Opportunities | Immediate Starts Available
Are you passionate about supporting young children's learning and development?
Are you looking to build a rewarding career within Early Years education?
We are currently recruiting Nursery Assistants to work in a range of nurseries across Stafford, with flexible, full-time and permanent opportunities available for candidates looking to start as soon as possible.
We welcome applications from candidates with a Level 2 or Level 3 qualification in Early Years, Childcare or Nursery Practice, as well as recent university graduates with degrees in Early Childhood Studies or similar subjects who are looking to gain practical experience and develop their careers within the sector.
The Role
As a Nursery Assistant, you will play an important role in supporting children's care, learning and development within a nursery setting. Responsibilities will include:
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Supporting children's learning and development through play-based activities.
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Helping to create a safe, stimulating and nurturing environment.
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Assisting with daily routines, including mealtimes, personal care and activities.
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Supporting children individually and in small groups.
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Working collaboratively with nursery practitioners and other staff.
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Encouraging children's confidence, independence and social development.
The Ideal Candidate
We are keen to hear from candidates who:
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Hold a Level 2 or Level 3 qualification in Early Years, Childcare or Nursery Practice, or have recently graduated with a degree in Early Childhood Studies or a similar subject.
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Have a genuine passion for working with young children.
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Understand the importance of providing a safe, caring and stimulating environment.
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Have a positive, proactive and flexible approach.
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Can build positive relationships with children, parents and colleagues.
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Are available to start immediately or in the near future.
The Opportunities
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Flexible working opportunities to suit your availability.
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Full-time positions for candidates seeking consistent work.
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Permanent opportunities for those looking for a long-term career within Early Years.
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Placements across a range of nurseries in Stafford.
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Immediate starts available.
Apply Today!
Whether you are an experienced Nursery Assistant, a Level 2 or Level 3 qualified Early Years practitioner, or a recent graduate looking to begin your career in childcare, we would love to hear from you.
Apply today to find out more about the Nursery Assistant opportunities available across Stafford!
INDEDU
Quality Engineer
Quality Engineer - Nuclear Project
18-month contract at approximately £200 per day or permanent at circa £45,000 per annum
Immediate start available
KPI Recruiting is recruiting for a Quality Engineer to support a nuclear engineering project being delivered in-house by an established engineering business.
You'll join a small QA and QC team in a hands-on role covering inspection and test plans, quality checks, document control and audit support. This would suit someone who enjoys getting involved in the inspection and testing as well as making sure the evidence is in place for customer handover.
What you'll be doing
- Prepare, review and maintain Inspection and Test Plans (ITPs) and test procedures.
- Carry out quality checks against engineering drawings and customer specifications, witness tests where required and verify results against agreed acceptance criteria.
- Record non-conformances and track corrective actions through to close-out.
- Control revisions and approvals for quality documentation, including inspection records, test reports and handover packs.
- Prepare evidence for audits and support the project team in meeting quality and documentation requirements under NEC4.
What we're looking for
- Quality engineering experience in manufacturing, fabrication or project engineering.
- Practical experience with ITPs, test procedures, quality inspections and document control.
- Ability to read engineering drawings and interpret customer specifications.
- Experience supporting audits and closing out non-conformances.
- Nuclear or other regulated-sector experience and familiarity with NEC4 are desirable.
Hours and contract details
- Monday to Thursday: 8:30am-5:00pm
- Friday: 8:30am-4:30pm
- Lunch: One hour
- Contract: Ideally, you'll be able to commit to the full 18 months. Four weeks' notice is requested if you need to leave early, and the client will give four weeks' notice ahead of the assignment ending.
Candidates who can start at short notice are particularly encouraged to apply. Apply with your CV or contact KPI Recruiting for a confidential conversation.
#INDENG
Production Operative
We are currently recruiting Food Production Operatives to join a busy and well-established food manufacturing site in Leek.
This is a fantastic opportunity for individuals who are hardworking, reliable.
Working in a fast-paced production environment, you will play a key role in ensuring high-quality food products are prepared, packed, and dispatched to customers.
Rotational shift pattern, Monday to Friday:
- Week 1: 6:00am – 2:00pm
- Week 2: 2:00pm – 10:00pm
Night shift pattern, Sunday till Thursday
- 10:00pm - 06:00am
Key Responsibilities
- Working on a production line preparing food products
- Packing and labelling items accurately
- Carrying out quality control checks to maintain company standards
- Heavy lifting and moving stock where required
- Maintaining high levels of hygiene and cleanliness at all times
- Following health & safety and food safety procedures
What We’re Looking For
Previous food production or manufacturing experience is desirable but not essential
- Ability to work in a fast-paced environment
- Good attention to detail
- Physically fit
- Reliable with good timekeeping
- Team player with a positive attitude
What We Offer
- £13.38- £15.38 per hour
- No weekends
- Full training provided
- Supportive team environment
If you are motivated, dependable, and ready to start work immediately, we would love to hear from you.
Apply now with your CV or contact Simona at 01782712230 for more information.
INDWH
Graduate Learning Support Assistant
Graduate Learning Support Assistant
January 2027 start | Full-time | £500 - £600 per week | Brent, West London
Are you a recent graduate looking to gain valuable experience in education? Do you hold a First-Class or 2:1 degree in Psychology, Education or a related subject?
KPI Education is working with a successful, high-performing secondary school in Brent, West London, to recruit enthusiastic and motivated Graduate Learning Support Assistants to join their team.
This is an excellent opportunity for academically strong graduates, particularly those from Russell Group universities, who are considering a future career in Educational Psychology, Teaching, Special Educational Needs (SEN) or wider education.
Previous experience is welcomed but not essential. The school is looking for graduates with strong academic backgrounds, a genuine interest in working with young people and the drive to make a positive difference to pupils' lives.
The Role - Graduate Learning Support Assistant
As a Graduate Learning Support Assistant, you will work alongside experienced teachers and support staff to help pupils engage with their learning, develop confidence and reach their full potential.
Your responsibilities will include:
- Providing 1:1 and small-group support to pupils who require additional help.
- Assisting teachers in the classroom to encourage engagement and support academic progress.
- Helping pupils develop effective study habits, organisation and independent learning skills.
- Using your understanding of psychology, education and child development to support individual learning needs.
- Encouraging pupils to build confidence, resilience and positive attitudes towards learning.
- Supporting students with additional learning needs and promoting an inclusive classroom environment.
- Working closely with teachers and support staff to monitor pupil progress and wellbeing.
Who Are We Looking For?
KPI Education is particularly keen to hear from high-achieving graduates who are passionate about education and supporting young people.
The ideal Graduate Learning Support Assistant will have:
- A First-Class or 2:1 degree, ideally from a Russell Group university.
- A degree in Psychology, Education or a related subject.
- Excellent communication and interpersonal skills.
- A patient, empathetic and proactive approach.
- The ability to build strong, positive relationships with young people.
- A genuine interest in education, child development, SEN or Educational Psychology.
- A professional attitude and willingness to learn.
Previous experience in a school, tutoring, mentoring, youth work or volunteering would be advantageous. However, graduates without prior experience are encouraged to apply if they can demonstrate the right attitude, academic ability and enthusiasm.
Why Apply?
This Graduate Learning Support Assistant position offers an excellent opportunity to gain valuable, hands-on experience in a secondary school while developing skills that will support your future career.
You will have the opportunity to:
- Gain practical experience in a secondary school in Brent, West London.
- Apply your academic knowledge in a real educational environment.
- Develop a deeper understanding of additional learning needs and inclusive education.
- Work alongside experienced teachers and education professionals.
- Build relevant experience for future applications to teacher training, Educational Psychology, SEN or other education-related careers.
Whether you are a Psychology graduate interested in child development, an Education graduate looking to gain classroom experience, or a graduate from a related discipline exploring a career in education, this role offers an excellent first step.
Apply Today
Apply today by submitting your CV to KPI Education to be considered for this exciting Graduate Learning Support Assistant opportunity in Brent, West London.
KPI Education is committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be required to undertake appropriate safeguarding checks, including an Enhanced DBS check
INDEDU
Production / Machine Operatives
Job Role: Machine / Production Operatives
Location: Wakefield
Salary: £36k - £41k
Hours of work: 4 on, 4 off 12-hour shifts (2 days, 2 nights) 6am-6pm/6pm-6am
First Choice are recruiting on behalf of our client, a Wakefield based food & beverage container manufacturer.
We are looking for experienced manufacturing/machine operatives to work 12-hour shifts, (2 days and 2 nights) on a 4 on, 4 off rota. This role will include weekend work, all breaks paid.
Training & PPE will be provided.
Work will include:
- Machine Operating & reducing production down time
- Monitoring product quality
- Equipment routine safety checks
- Follow all health & safety, hygiene, environmental and quality procedures
- Work closely with site time to achieve production targets
- General duties including housekeeping
Ideal candidates will have previous experience in a similar role and be flexible to work the required shifts including nightshifts, weekends and bank holidays.
INDWH
Flt Bendi Driver
FLT Bendi Driver
Pay: £13.50 per hour
Hours: 40 hours per week
Location: Leeds, LS12
Hours: 06:00am - 15:00pm - Monday to Friday
First Choice are seeking motivated and detail-oriented FLT Bendi Operators with experience on Bendi machines on behalf of our client, a long established printing company. The ideal candidate will have previous experience in a similar role. You will operate forklifts and other material handling equipment to efficiently move, load, and unload goods within the warehouse environment. Your expertise will ensure smooth inventory flow, accurate shipping and receiving processes, and safe handling of materials.
Duties
- Safely operate forklift trucks and other warehouse equipment to load, unload, and transport materials throughout the facility
- Assist with shipping and receiving tasks, verifying shipments against purchase orders and delivery documents
- Perform routine equipment inspections, maintenance checks, and minor repairs to ensure optimal operation
- Handle materials with care, including heavy lifting and precise placement of goods in designated storage areas
- Support warehouse organisation by stacking, sorting, and storing products efficiently
- Collaborate with team members to meet daily operational goals and maintain a safe working environment
Qualifications
- Valid FLT Bendi Truck Licence
- Proven experience operating forklifts in a warehouse or distribution center setting
- Good physical stamina for heavy lifting, standing, walking, and repetitive tasks over extended periods
- Knowledge of shipping & receiving processes to ensure accurate processing of inbound and outbound goods
First Choice Recruitment is acting as a recruitment agency on behalf of our client for this vacancy.
Licence/Certification:
- Forklift Licence (required)
INDWH
Level 3 Nursery Practitioner
Level 3 Nursery Practitioner
Flexible part-time opportunities &full-time positions available | Competitive rates of pay | Barnet, North London
Are you passionate about working with children and supporting their early development?
Are you looking for a rewarding opportunity within a friendly and supportive nursery environment?
Would you like to join a setting that values its staff, encourages professional development and offers flexible working opportunities?
KPI Education is working in partnership with a well-established childcare provider in Barnet, North London, to recruit caring, enthusiastic and dedicated Level 3Nursery Practitioners to join their team.
With both flexible part-time and more long-term, full-time positions available, this is an excellent opportunity for qualified Early Years professionals and graduates looking to develop their careers within childcare and education.
The Role - Nursery Practitioner
As a Nursery Practitioner, you will support children's learning, development and wellbeing within a safe, stimulating and nurturing environment.
Working alongside an experienced team, your responsibilities will include:
- Providing high-quality care and education in line with the Early Years Foundation Stage (EYFS) framework.
- Planning and delivering fun, engaging and age-appropriate activities.
- Supporting children's social, emotional, physical and educational development.
- Observing and recording children's progress.
- Building positive relationships with children, parents and colleagues.
- Encouraging children's confidence, independence and creativity.
- Supporting daily routines, including mealtimes and personal care.
- Maintaining a safe, clean and welcoming environment.
- Following safeguarding, health and safety procedures at all times.
- Working as part of a team to ensure every child receives the best possible care.
Who Are We Looking For?
KPI Education is looking for caring, enthusiastic and motivated individuals who are passionate about working with young children.
Essential Criteria:
Candidates must hold at least one of the following qualifications:
- Level 3 qualification in Early Years. This would also suit recent graduates with a degree in Early Childhood Studies or Primary Education
- Previous experience working within a nursery, school or Early Years setting
In addition, the ideal candidate will:
- Have a genuine passion for working with children.
- Have a good understanding of child development and the EYFS framework.
- Possess excellent communication and interpersonal skills.
- Be patient, approachable and nurturing.
- Be reliable, organised and able to work effectively within a team.
- Have a positive attitude and a willingness to learn and develop.
What Does This Opportunity Offer?
- Flexible part-time working opportunities.
- Full-time positions also available.
- A friendly and supportive working environment.
- The opportunity to join a well-established childcare provider.
- Ongoing training and professional development.
- Opportunities to develop your Early Years career.
- The chance to make a genuine difference to children's lives.
Why Apply Through KPI Education?
At KPI Education, we specialise in connecting talented education and childcare professionals with rewarding opportunities across the education sector.
We understand the importance of finding a workplace where you feel supported, appreciated and able to develop professionally.
Our aim is to help you find the right opportunity to build your experience, develop your skills and take the next step in your career.
Ready to Make a Difference?
If you hold a Level 3 Early Years qualification or a relevant degree in Early Childhood Studies or Primary Education, and are passionate about supporting children's development, we would love to hear from you!
Apply today through KPI Education by submitting your CV to be considered for these Nursery Practitioner opportunities in Barnet, North London.
With both part-time and full-time positions available, early applications are encouraged.
KPI Education is committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be required to undertake appropriate safeguarding checks, including an Enhanced DBS check.
INDEDU
