Customer Service Advisor

Location: Nantwich

Salary: £28,000 - £30,000 per annum

Hours: Monday - Friday, 8:30am - 5pm

Duration: Temporary

Responsibilities

• Process customer orders in a timely and accurate manner.
• Provide excellent customer service at all times.
• Resolve arising issues in a calm and professional manner, including answering questions or giving advice where appropriate, via phone or email.
• Demonstrate a strong working knowledge of all products and services.
• Liaise with internal departments to resolve queries on order amendments and execution.
• Providing timely and accurate feedback to customers as appropriate.
• Use computer systems to manage dispatch schedules (including records of all inbound and outbound products).

Key Skills Required

• Previous experiernce in a customer service role 
• Great communication skills 
• IT literate

If you are interested in this role please apply directly or send your CV over to EllieC@kpir.co.uk. You can also call Ellie on 01270589943. 

INDCOM