Do you enjoy recruitment but want to focus on building strong relationships with current clients and the service provided to them?

KPI Recruiting Ltd are currently looking for an Account Manager to work Monday to Friday, 9am-5pm inc on-call. We are looking for an individual who is highly organised, self-motivated, and well disciplined.  KPI has been established for over 12 years and continues to grow as one the market leaders in their field. You will work in conjunction with one of the Branch managers of the business, where you will act as first response to key accounts, building and establishing lasting relationships, continuing to nurture partnerships, and provide vital contract support. This is a pivotal role within the business.

If you're a people person with a talent for building relationships and a strong understanding of the industrial or driving sector, we want to hear from you!

Key Responsibilities:

• Book and coordinate client orders on all weekday shifts
• Maintain a high level of compliance
• Act as the main point of contact for our clients, addressing their staffing needs, inquiries, and concerns in a timely and professional manner.
• Build and maintain strong, long-lasting client relationships, earning their trust and confidence.
• Source, screen, and interview candidates to ensure they meet clients’ needs and requirements.
• Assist in ensuring that the end-to-end recruitment process supports a positive candidate experience at all times
• Monitor the quality of all candidates and ensure that the adverts and interviews during recruitment process are of a high standard.
• Monitor clients’ satisfaction with our services and address any issues or concerns promptly.
• Keep up with industry trends, market developments, and clients’ business needs to provide strategic guidance and support.
• Provide regular updates and reports to clients on recruitment activities, candidate pipelines, and other relevant metrics.
• Collaborate with internal teams to ensure the successful delivery of recruitment solutions and the achievement of client satisfaction.
• Achieve and exceed Key Performance Indicators (KPIs) related to candidate placement, client satisfaction, and revenue targets.

What we are looking for from you!

• Possess strong interpersonal and organisational skills
• Maintain a professional demeanour at all times
• Demonstrate excellent communication abilities
• Manage and organise their workload effectively
• Show initiative
• Handle conflicting demands proficiently
• Be able to multitask

Why work for KPI Recruiting?

• Routes for progression – as a company we are growing, and we know that also means development for the people within too!
• Friendly and welcoming team environment
• 25 days annual leave, plus bank holiday, and one day off for your Birthday!
• Team outings and events, such as attending the races, engagement days, internal competitions and Christmas parties! – We love a celebration!
• Refer a friend scheme – earn some extra cash and work with your friends!
• Uncapped bonus on top of salary based on GP
• Stay hydrated, the fridge is always stocked with drinks for you to help yourself to, and if you fancy a hot drink don’t worry, we have that covered too!
• Dress down and Fizz Fridays - Grab yourself a glass of prosecco or a bottle of beer, to enjoy from the fridge to finish the week of strong and reflect on your achievements for the week!

If you are interested in this opportunity please send your CV over to sarahm@kpir.co.uk or apply online today!