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First class recruitment for admin, customer service and accounts personnel.
Available vacancies include; Administrators, Credit Control, Purchase Ledgers, Finance Controllers, Marketing Assistants, Data Entry Staff, Receptionists, Customer Service Advisors, Business Development, Team Leaders, HR Officer, Sales Executives, Account Managers, Office Managers, PAs.
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Account Manager
CLIENT ACCOUNT MANAGER
NEAR FRODSHAM
£25,000 - £30,000 DOE
We’re looking for a results-driven Account Manager to join our client based on the outskirts of Frodsham. This role is ideal for someone with strong sales acumen and a passion for customer engagement. You’ll be responsible for managing follow-ups on issued quotations, addressing client needs, and converting opportunities into confirmed sales. Working closely with the Head of Internal Sales, you’ll play a crucial role in meeting and surpassing sales targets.
YOUR NEW ROLE;
- Quotation Follow-Up; Regularly follow up on issued quotations to assess status and respond promptly to client inquiries
- Proactively reach out to clients with outstanding quotations to keep sales opportunities active
- Track and report quotation progress to the Head of Internal Sales, ensuring seamless communication
- Sales Closing; Engage clients to close sales by addressing any final questions or concerns
- Leverage product knowledge and persuasive techniques to convert quotations into confirmed orders
- Identify and address potential objections to ensure successful sales closures
- Understanding Client Rejection ReasonS
- Communicate with clients who did not accept quotations to understand reasons for rejection
- Document and analyse client feedback to identify patterns and areas for improvement
- Work with the Head of Internal Sales to develop strategies for overcoming common objections
- Client Relationship Management; Build strong, long-lasting client relationships to foster loyalty and repeat business
- Act as a primary point of contact for clients, addressing needs and inquiries professionally
- Stay informed about client business needs, industry trends, and competitor activity to tailor solutions
- Reporting and Analysis
- Keep accurate records of all sales activities and client interactions in the CRM system
- Generate regular sales performance reports, including quotation status and potential sales pipeline
- Analyze sales data to identify trends, gaps, and areas for improvement in the sales process
- Customer Feedback and Continuous Improvement
- Collect and report client feedback to help refine products and services
- Serve as the voice of the customer within the organisation, ensuring their needs are prioritised
- Collaborate with product development and marketing teams to recommend new features or enhancements
YOU WILL BE;
- Sales Acumen: Proven ability to close deals and consistently meet or exceed targets.
- Communication Skills: Strong verbal and written communication with a persuasive touch.
- Customer Focus: Dedicated to understanding and fulfilling client needs for high satisfaction.
- Problem-Solving Skills: Skilled at addressing client objections and developing solutions.
- Organizational Skills: Highly organised, with effective time-management abilities.
- Resilience: Motivated to succeed and resilient in the face of rejection.
- Team Player: Collaborative and willing to share insights and best practices with the team.
- Analytical Abilities: Capable of analysing sales data to drive continuous improvement.
This role is a great fit for a proactive, customer-focused sales professional ready to make an impact. For more information, contact us today!
INDCOM
01925 637871 / SofijaM@kpir.co.uk
Senior Accounts
Position: Accounts Audit Senior
Location: Golborne
Salary: £30k-£40k depending on qualification and experience
Our highly reputable client is looking for an experienced, ambitious Accounts Audit Senior to join their collaborative forward thinking accountancy firm. You will have excellent communication skills, and the desire to progress within a long-term employer.
Main duties would include:
- Preparation of year-end accounts for Limited companies, both FRS102a and FRS105
- Preparation of Sole trader, partnership and LLP accounts
- Completion of corporate, personal and partnership tax returns
- Assisting manager group with ad hoc assignments such as cash flow forecasts
- Management accounts
- Supervising trainees within the team
Requirements:
- Qualified accountant
- Excellent computer skills, including Xero, Sage, Accounting and Taxation software
What’s on offer:
- 27 days holiday a year (excluding bank holidays)
- Your birthday off every year
- Employee assistance program
- Life assurance cover (4 x annual salary)
- Long service awards
- Free parking
- Flexible working
- Enhanced maternity and paternity pay
- Salary sacrifice scheme
- Competitive salaries
- A full, exciting, and action-packed social calendar, including themed lunches, evening social events, the JS Summer games, five-a-side and much more!
- A series of health and wellbeing initiatives throughout the year; including yoga sessions, meditation techniques and many more!
- Comprehensive, development, management and leadership training programmes as well as apprenticeships and traineeships at all levels
Please contact sofija@kpir.co.uk or 01925 637 871 for more information.
Audit Senior
Position: Accounts Audit Senior
Location: Golborne
Salary: £30k-£40k depending on qualification and experience
Our highly reputable client is looking for an experienced, ambitious Accounts Audit Senior to join their collaborative forward thinking accountancy firm. You will have excellent communication skills, and the desire to progress within a long-term employer.
Main duties would include:
- Preparation of year-end accounts for Limited companies, both FRS102a and FRS105
- Preparation of Sole trader, partnership and LLP accounts
- Completion of corporate, personal and partnership tax returns
- Assisting manager group with ad hoc assignments such as cash flow forecasts
- Management accounts
- Supervising trainees within the team
Requirements:
- Qualified accountant
- Excellent computer skills, including Xero, Sage, Accounting and Taxation software
What’s on offer:
- 27 days holiday a year (excluding bank holidays)
- Your birthday off every year
- Employee assistance program
- Life assurance cover (4 x annual salary)
- Long service awards
- Free parking
- Flexible working
- Enhanced maternity and paternity pay
- Salary sacrifice scheme
- Competitive salaries
- A full, exciting, and action-packed social calendar, including themed lunches, evening social events, the JS Summer games, five-a-side and much more!
- A series of health and wellbeing initiatives throughout the year; including yoga sessions, meditation techniques and many more!
- Comprehensive, development, management and leadership training programmes as well as apprenticeships and traineeships at all levels
Please contact sofija@kpir.co.uk or 01925 637 871 for more information
INDCOM
Health and Safety Coordinator
Poisition: Health and Safety Coordinator
Location: Hanley, Stoke-on-Trent
Hours of Work: 9:00 am – 5:00 pm, Monday to Friday (35 hours per week)
Salary: £35,000
About the Role
Do you have recent Quality, Environmental, Health and Safety experience and looking for your next challenge within a well established business? You will oversee and manage environmental, health and safety issues and activities at site level, ensuring compliance with legal and company EHS standards. Onsite engagement is key within this role, You will be expected to cultivate a positive food safety culture within the organization and act as the primary technical contact for all customers, suppliers, and third-party relationships, including certifications and accreditations.
Key Responsibilities
Reporting to the Quality Assurance Manager, you will:
- Oversee the maintenance of all external certifications, including ISO 9001, ISO 45001, ISO 14001, ISO 50001, IATF 16949, AS 9100D, and GMP.
- Host and support second- and third-party audits across all management systems.
- Assist departmental managers in creating and maintaining process definitions and work instructions.
- Conduct internal audits for the management system and ensure non-conformities are addressed.
- Participate in management system and site-related meetings, including note-taking and reporting.
- Perform KPI trend analysis and investigate customer complaints.
- Gather and analyze site data for internal reporting.
- Coordinate internal investigations and facilitate collaborative problem-solving.
- Support continuous improvement initiatives to achieve strategic goals for management systems.
- Maintain high housekeeping standards throughout the site.
Qualifications and Skills
- Strong administrative skills, with proficiency in Word, Excel, and PowerPoint.
- Excellent time management skills, attention to detail, and the ability to prioritize workload effectively.
- Internal or lead auditor training is required.
- Strong communication skills, with experience in the manufacturing sector and management systems.
Benefits
- Competitive salary with an annual bonus.
- Additional benefits, including holiday entitlement above statutory, a pension scheme, employee assistance program, free on-site parking, discounted private medical cover, and professional training opportunities.
Interested? Call Olivia on 01782 712230 or email Oliviac@kpir.co.uk
INDCOM
Transport Planner
Job Title: Transport Planner
Salary: £24,000 - £28,000
Hours: 40 hours per week
Location: Stoke-on-Trent
Job Overview:
We are looking for a Transport Planner to optimise vehicle and trailer resources for efficient and compliant transportation operations.
Key Responsibilities:
KPI Recruiting are looking for a Transport Planner to optimise vehicle and trailer resources for efficient and compliant transportation operations. In this role, you will plan and allocate vehicle and trailer resources to maximize utilization and profitability, prepare Vehicle and Load Manifests and necessary documentation for drivers and the Warehouse, and serve as the main point of contact for national drivers. You will also liaise with internal teams and external clients, manage transport administration and data updates, assist in fleet management and resource allocation, and provide a welcoming Driver Reception service. Additionally, you will handle incoming calls and inquiries, monitor vehicle costs, manage subcontractor usage, and ensure compliance with Drivers’ Hours and Working Time Regulations.
Required Experience & Skills:
- Experience in general haulage route planning and managing 30+ vehicles
- Knowledge of vehicle weights, legal limits, and road traffic laws
- Basic proficiency in Microsoft Word and Excel
Personal Qualities:
- Strong communication skills
- Ability to work independently and under pressure
- Attention to detail and flexibility with hours
Interested? Call Tara on 01782 712230 or email taraH@kpir.co.uk
INDCOM
Sales Auditor
Sales Auditor
Salary: £26,000 - £28,000 per annum
Location: Stoke-on-Trent
Duration: Permanent
Hours: Monday to Friday, 8.00am - 4.30pm
Main Responsibilities:
- Review the order document pack to verify that all necessary information is included and accurate, ensuring smooth order entry. This includes a thorough audit of the sales enquiry, technical drawings (when applicable), the Broxap quotation, and the customer order
- Accurately enter orders into the Sage business system
- Conduct a final audit of the order before it is released for production
- Communicate daily with internal departments and customers to address general inquiries, product availability, and other concerns
- Process amendments to active orders as needed, working with internal teams to maintain accuracy
- Upload all relevant documents to the Invu system (in-house document management system)
- Support the Sales team with quoting and related tasks
About you:
- High level of attention to detail
- Strong organizational and time management skills, ensuring efficient use of time
- Proficient in keyboarding and experienced with in-house database systems and MS Office
- Capable of working with precision and minimal supervision
- Proactive, positive, and solution-oriented attitude
For more information apply directly, email your CV over to MegW@kpir.co.uk or call Meg on 01782 712230
INDCOM
Sales Progressor
Sales Progressor
Salary: £26,000 per annum
Location: Stoke-on-Trent
Duration: Permanent
Hours: Monday to Friday, 8.00am - 4.30pm
Main Responsibilities:
- Follow up on quotes with prospective clients to nurture sales opportunities and identify potential for closing deals
- Negotiate terms to ensure optimal outcomes for both the customer and the company
- Regularly update project details and progress within the CRM system
- Offer technical and sales support to customers over the phone
- Provide weekly reports on order activities and sales forecasts
- Collect and update company and contact information in the CRM database
- Utilize business tools, project/lead subscription services, and web/social media platforms to gather project insights across various market sectors
- Follow up on potential business leads to further develop opportunities
- Schedule and coordinate appointments and meetings with both potential and existing clients as needed
About you:
- Proven experience in sales development, preferably with a focus on phone-based outreach and working to deadlines
- Strong negotiation, cross-selling, and closing skills in sales
- High attention to detail with the ability to identify and prioritize valuable sales leads
- Confident and effective communicator, able to interact with colleagues and clients at all levels
- Familiarity with CRM systems and database management
- Excellent administrative and computer skills, with proficiency in Microsoft Office programs
- Solid understanding of web and social media platforms, with the ability to conduct research effectively
For more information apply directly, email your CV over to MegW@kpir.co.uk or call Meg on 01782 712230
INDCOM
Bookkeeper
BOOKKEEPER
NR GOLBORNE
£35K Circa
A fantastic opportunity has arisen to join this successful, established business who are looking to recruit a Bookkeeper to join them on a permanent basis.
Main responsibilities;
- Purchase ledger; matching, batching, coding and inputting invoices
- Sales ledger; raising sales invoices, issuing statements and credit notes
- Checking the online banking system and reconciling payments
- Updating and maintaining various spreadsheets and reports
- Issuing financial reports to the management team
- Handling incoming calls, dealing with accounts related queries
- Handling email correspondence
- Provide general clerical support to the company Directors & Finance Management team
About you….
- AAT Certified or equivalent
- Proficiency in Sage 50
- Advanced user of Excel
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to prioritize tasks and meet deadlines
Interested??? Apply now! katys@kpir.co.uk
INDCOM
Helpdesk Administrator
KPI Recruiting are working with a highly reputable, worldwide company who are looking for a Helpdesk Support Administrator to join their team on a full time, permanent basis.
This role is fully office based, working Monday - Friday 9am – 5pm.
Salary: £24,000, increasing to £26,000 following your initial 12 months with the business
You will be working within a busy helpdesk support team, reporting directly to the helpdesk support manager;
- Acting as first point of contact for assigned clients across the UK, via telephone and email
- Account managing assigned clients to ensure service is continuously maintained (c25 accounts)
- Investigating end user system issues accordingly, actioning email ticket requests
- Providing support and training to assigned clients on software solutions
- Maintaining issue logs and reporting
- Communicating with internal and external parties regarding new and ongoing queries into the helpdesk
Company benefits:
- 25 days holiday + bank holidays
- Company pension
- Regular social events funded by the company
- Early finish Fridays!
- Free onsite parking
Apply now! Please call Katy on 01942 597215 or email at katys@kpir.co.uk for more information.
INDCOM
Health, Safety and Environment Manager
Position: Health, Safety and Environment Manager
Location: Uttoxeter
Salary: £40,000
Hours: Monday-Thursday (7.30AM - 4.30PM)
An exciting opportunity has arisen for an experienced SHE Manager to lead our clients Environmental, Health, and Safety (SHE) team. The post holder will be responsible for ensuring that SHE operations across the business align with strategic objectives, legal requirements, and world-class standards. This is a unique chance to lead initiatives that drive continual improvement across integrated SHE management systems, fostering a culture of excellence and innovation.
Key Responsibilities:
- Oversee site SHE management and resource allocation to meet key SHE objectives, providing strategic guidance to the team.
- Enhance the Environmental and Health & Safety systems, setting measurable targets to raise current standards within defined timeframes.
- Work closely with frontline management and key stakeholders to address SHE matters, building an environment of collaboration and proactive engagement.
- Review and refine SHE training programs, delivering internal training and toolbox talks in partnership with external providers or the internal Training Manager.
- Keep the team informed of regulatory changes, conduct audits, and offer expert advice to ensure compliance.
- Share best practices and promote a culture of continuous improvement across the operations.
- Lead incident investigations, providing timely reports to senior management, and ensuring corrective actions are implemented.
- Serve as the subject matter expert, supporting the operations team and acting as a focal point for SHE initiatives.
- Take ownership of daily and weekly targets, make decisions independently, and lead monthly SHE meetings with key metrics and strategic insights.
Person Specification:
Essential Skills & Qualifications:
- Degree/Diploma/NVQ in Occupational Health & Safety or equivalent
- Minimum 5 years’ experience in a SHE role within operations and production manufacturing
- NEBOSH General Certificate in Health & Safety
- Proven people management skills and experience with ISO 14001 & 45001 management systems
- Competence in COSHH and risk assessments, accident investigation, and internal auditing of 14001 & 45001 systems
- Strong people-oriented approach with the ability to spot and develop talent at all levels
Interested? Call Olivia on 01782 712230 or email OliviaC@kpir.co.uk
INDCOM
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