Find your ideal job:
Not sure which job?Just click search:
Your specialist commercial recruitment partner
KPI Commercial is a well-established office recruitment agency who have helped build teams, source managers and recruit staff since 2008. As part of the KPI Recruiting group we supply staff solutions for some of the UK’s biggest brands from our 9 regional offices across the UK, recruiting for:
- Short & long-term temporary roles
- Permanent positions
- Temp to perm jobs
- Fixed-term contracts
The jobs market has changed. Recruitment is tighter and more competitive than ever before with candidates demands altering significantly in the last five years. With KPI Commercial's recruitment process outsourcing, you can navigate the new recruitment landscape and access people who are not always available on the open jobs market.
With experienced recruiters, huge social networks, powerful search technology and unique pools of candidates, KPI Commercial has the power to find your ideal applicants.
We work hard understand your vacancy and your business, so we can find best fit candidates with the right skills, personality and culture to fit in with your existing team and values. Our comprehensive recruitment process ensures we find the right candidate for your business. KPI Commercial’s skilled teams will guide you through the recruitment journey from start to finish to ensure your hiring process is as effective as possible:
- skills gap analysis
- salary benchmarking
- creating job specifications
- candidate attraction campaigns
- interviewing techniques
- candidate feedback
- onboarding
Available vacancies include; Administrators, Accounts, Credit Control, Purchase Ledger, Finance Controllers, Marketing Assistants, Executives and Managers, Data Entry, Receptionists, Customer Service Advisors, Business Development Executives, Team Leaders, HR, Sales Executives, Managers, Health & Safety, Payroll, Buyers, Compliance, Personal Assistants, Stock, Quality, Transport and many more.
Salary benchmarking made easy...
Testimonials.
Advertise your vacancy HERE.
Sign Up For Job Alerts
Our partners
Comprehensive Recruitment Process
KPI's 25-stage recruitment process is totally comprehensive, which is why our service delivers.
What type of jobs are "Commercial"
Salary Benchmarking Made Easy
Latest news from KPI Commercial
Latest job listings. View all
Customer Service Administrator
Customer Service Administrator (temporary)
Location: Leek
Hours: Monday to Friday – 8.45am – 5pm with a 45 minute lunch
Hourly rate: Negotiable
The role:
We are currently recruiting a Customer Service Administrator on behalf of our client, a well-established and fast-paced organisation. This role is ideal for a detail-oriented and proactive individual who takes pride in delivering exceptional customer service. This is a fantastic opportunity for someone looking to join a supportive team environment and grow their career within a thriving business.
Main duties:
- Handle incoming customer orders, verifying stock levels and pricing before confirming delivery timelines; provide ongoing updates regarding any potential delays
- Coordinate customer sample requests, including pre-shipment samples when necessary
- Organise courier shipments for samples when certified colleagues are unavailable
- Maintain up-to-date IATA certification to prepare documentation for hazardous goods shipped by air and verify correct drum labelling prior to dispatch
- Record and monitor customer complaints through to resolution
- Act as a Key User for SAP HANA, providing support and guidance where needed
- Set up new customer accounts in the system
- Regularly review and update customer master data to ensure accuracy
- Oversee the allocation of bulk finished goods in storage to fulfil future orders; organise product-specific services (PSS) as required
- Collaborate with the Production team to coordinate packaging schedules for items with limited availability
- Carry out month-end processing of consignment stock
- Communicate with the Logistics team to make transport arrangements or updates when delivery schedules are amended by customers
About you:
- Experience of using SAP HANA
- Proven administrative abilities with strong attention to detail
- Proficient in IT systems, including Microsoft Office and ERP platforms
- Confident and professional telephone manner
- Experienced in delivering high-quality customer service in fast-paced environments
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk
INDCOM
Logistics Coordinator
Logistics Coordinator
Location: Stoke
Hours: Monday to Friday - 8.30am- 5pm
Salary: £25,000 per annum
The role:
We're currently seeking a skilled and motivated Logistics Coordinator to join our clients growing team based in Stoke. Working closely with the Operations Manager, you will bring prior experience in delivery scheduling, transport coordination, and general logistics administration. This role is ideal for someone with a proactive mindset, strong organisational skills, and the flexibility to take on varied responsibilities within a dynamic and expanding company.
Main duties:
- Maintain accurate records and ensure documentation is up to date
- Uphold company health and safety procedures across daily operations
- Generate and distribute proof of delivery (POD) documents for customers
- Oversee import and export paperwork, ensuring compliance with regulations
- Investigate operational issues and provide effective resolutions
- Handle incoming calls from both suppliers and customers, offering clear and timely support
- Review and manage supplier invoices, including matching and amending purchase orders
- Process outbound orders through Sage and ensure accurate dispatch
- Coordinate transport arrangements with couriers, hauliers, and third-party logistics providers
- Provide cross-functional operational support to internal departments as needed
- Conduct supplier performance reviews and support improvement actions
- Monitor and manage logistics non-conformance issues, implementing corrective measures
- Initiate and manage claims with haulage partners when required
- Contact sites to confirm delivery requirements and schedule bookings accordingly
About you:
- High level of accuracy and attention to detail
- Strong administrative capabilities with excellent organisational skills
- Enthusiastic, dependable, and committed to delivering results
- Team-oriented with the ability to thrive in a collaborative environment
- Strong focus on both internal and external customer service
- Skilled in handling customer queries and complaints with professionalism and diplomacy
- Confident communicator, comfortable engaging with stakeholders at all levels both face-to-face and over the phone
- Proficient in Microsoft Word, Excel, and Outlook; experience with stock control systems is an advantage
- Familiarity with import/export procedures is desirable
Benefits:
- Performance-related bonus scheme
- Ongoing training and development opportunities
- 26 days annual leave plus bank holidays, including a Christmas shutdown period
- Optional employee healthcare plan
- Life assurance at 1x annual salary
- Access to trained Mental Health First Aiders
- Annual salary review
- Company-wide reward and recognition programmes
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk
INDCOM
Installations Administrator
INSTALLATIONS ADMINISTRATOR | 9 MONTH FIXED TERM CONTRACT | BOLTON | £26,000 per annum
Monday to Friday 40 hours per week
KPI Recruiting are working with an established manufacturing and installations company based in Bolton who are looking to recruit an Administrator to join their Installations department on a 9-month fixed term contract, covering maternity leave. If you have previous experience in supporting with the scheduling of engineers, communicating with clients and handling project administration tasks, we want to hear from you!
You will be:
- Taking inbound calls within the installations department
- Communicating with internal and external stakeholders regarding new and ongoing installations projects
- Effectively managing the diary of 12 field engineers, allocating workload and scheduling jobs
- Acting as first point of contact for engineers through face to face and telephone communications
- Liaising with clients to provide updates on new and ongoing jobs
- Invoicing works upon completion using Sage 50 software
- Managing installations email inbox
- Hiring and off hiring plant
You will have:
- Prior working experience in a scheduling / planning / customer service admin role
- Excellent communication skills both written and spoken
- Strong attention to detail
- Experience working on Sage 50 (preferred)
You will get:
- Early finish Friday!
- 20 days holiday + bank holidays (pro rata)
- Free on-site parking
- Collaborative working environment
INDCOM
Transport and Logistics Coordinator
Transport & Logistics Co-Ordinator
Location: Cheadle
Hours: Part -time ,Monday to Friday (20-25hours)
Salary: £12.40 per hour
Duration: Temporary to permanent, an immediate start is available!
The Role:
Our client is seeking a highly organised and proactive individual to coordinate and support the transport and logistics operations for their Spares Disposals Team. This role involves managing asset collection, documentation, and ensuring effective communication with both internal and external stakeholders.
Key Responsibilities:
- Coordinate delivery and collection of disposal equipment with external customers
- Identify and process declarations in line with KPIs
- Prepare and maintain reports to support warehouse operations and ensure accurate logging
- Manage day-to-day transport requirements for the operation
- Liaise with internal and external transport providers to arrange deliveries and collections
- Ensure compliance with company policies and procedures
- Work closely with the Warehouse Manager to update and maintain delivery schedules
- Support warehouse staff in meeting health & safety, logistics, environmental, and statutory requirements
- Create and maintain an up-to-date contact list for national and international transport providers
- Maintain cleanliness and organisation within the work area
Skills & Experience Required:
- Strong customer service orientation
- Excellent written and verbal communication skills
- Effective problem-solving and decision-making abilities
- Working knowledge of Warehouse Management Systems (WMS)
- Awareness of health and safety practices
- Proficient in Microsoft Office applications
Interested? Send your CV to MariaP@kpir.co.uk or call us on 01782 712230.
INDCOM
Trainee Estimator
Trainee Estimator
Location: Fenton
Hours: Monday to Friday, 9am to 5pm
Salary: £23,000 to 26,000
The role:
Our client is looking for a Trainee Estimator to join their Fenton office, focusing on pricing internal timber doorsets, ironmongery, and general joinery packages. This is an opportunity to work within a close-knit estimating team, contributing to varied and interesting projects from tender stage through to handover.
Key responsibilities:
- Review tender documents, drawings, and specifications to prepare detailed and accurate estimates
- Carry out material take offs and send enquiries to suppliers and manufacturers
- Work closely with senior estimators and the wider team to ensure tenders are coordinated and competitive
- Liaise with clients, contractors, and suppliers to clarify scope and pricing details
- Prepare and submit tender returns and supporting documentation in line with client requirements
- Maintain and update internal pricing libraries and supplier databases
What we're looking for:
- Bright, enthusiastic individual that is keen to learn
- A genuine interest in construction with a preference for those with some knowledge of carpentry or joinery
- Proficient in Microsoft Excel
- Excellent attention to detail and organisational skills
- Confident communicator, both written and verbal
What we offer:
- Full time, office based role with regular working hours
- A stable and supportive team environment
- Opportunity to work on a variety of projects with reputable clients
- Competitive salary (dependent on experience)
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk
INDCOM
Buyer
Buyer
Location: Fenton
Hours: Monday to Friday – 9am – 5pm
Salary: £30,000 to £45,000, dependent on experience
The role:
We're on the lookout for a Buyer to become part of our clients team in Stoke-on-Trent. This position involves sourcing and securing materials that align with both project requirements and financial plans. While prior experience in a comparable role or familiarity with joinery is a plus, it's not a strict requirement — we're more interested in someone with the right mindset and enthusiasm to grow into the role.
Main duties:
- Assess tender packs, technical drawings, and project specs to ensure all purchased materials align with project needs
- Issue requests for quotes and information to manufacturers and suppliers
- Collaborate with both the design and delivery teams to source cost-effective materials within tight timelines
- Support the growth and efficiency of the Procurement Supply Chain alongside the Commercial team, including Estimators and Quantity Surveyors
- Negotiate with suppliers, address any material-related concerns, and actively track and evaluate supplier performance, offering feedback as needed
- Organize regular meetings with key suppliers and explore new partnerships to expand the supplier network
About you:
- Energetic and eager to learn, with a positive attitude
- A real interest in the construction industry — any background in carpentry or joinery is a bonus
- Comfortable using Microsoft Excel with solid proficiency
- Strong eye for detail and excellent organizational abilities
- Clear and confident communicator, both in writing and speaking
Benefits:
- Full-time, office-based position with consistent working hours
- Join a reliable and supportive team culture
- Gain experience across diverse projects for well-known clients
- Competitive salary, reflective of experience and expertise
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk
INDCOM
HR Officer
HR Officer
Location: Irlam
Hours: 37.5 hours per week | Hybrid working (min. 3 days in office)
Duration: Permanent
Salary: Up to £35,000 per annum
We’re looking for a hands-on, proactive HR Officer to join a busy and fast-paced HR department within the manufacturing sector. This is a fantastic opportunity for someone who has progressed from a HR officer role and is now confident handling all aspects of day-to-day HR operations.
The Role:
- Supporting the HR Manager & HRD with all day-to-day HR duties
- Managing end-to-end recruitment: drafting job descriptions, shortlisting, interviewing, onboarding, and inductions
- Supporting employee relations cases, including welfare and long-term sickness, with guidance from the HR Manager/HR Director for complex matters
- Maintaining and updating the HRIS and TMS to ensure accurate and compliant records
- Providing input for payroll and administering employee benefits
- Supporting managers with policy interpretation and assisting with compliance, audits, and right-to-work checks
- Assisting with EDI initiatives and coordinating relevant internal communications and training
- Managing and administering training plans, supporting the LMS system and tracking training ROI
- Playing an active role in employee engagement activities and maintaining our IIP accreditation
- Supporting the HR apprentice with guidance and day-to-day queries
- Helping cover Reception/Switchboard during lunchtimes and holidays
What We’re Looking For:
- CIPD Level 3 qualified (minimum)
- At least 2 years’ experience in an HR Officer role within a busy manufacturing/ FMCG/ logistics/ similar environment
- Strong working knowledge of HR processes and procedures
- Confident in handling employee relations issues and liaising with union representatives when required
- Excellent communication skills – able to build effective relationships across all levels
- Strong organisational and time management skills with a positive, can-do attitude
- Comfortable managing a varied workload including HR admin, systems updates and compliance tasks
This role is ideal for someone who’s ready to hit the ground running in a dynamic team environment. You’ll be someone who thrives on variety, takes pride in their work, and enjoys being involved in all aspects of HR .
For more information, please contact the commercial department on 01925 63781 or email hannahc@kpir.co.uk or lilyj@kpir.co.uk
INDCOM
Customer Relationship Executive
Service Delivery Executive
Salary: £25,350 - £27,300
Location: Crewe
Advert text:
A rapidly growing company in Crewe is seeking a Service Delivery Executive to join it's team on a full-time basis. This role will include processing orders, taking customer phone calls and building strong relationships with customers. This will include an induction period in the warehouse to help gain product knowledge and understanding.
The role offers an attractive salary of £25,350 - £27,300 per annum. Along with 20 days annual leave plus bank holidays, you will receive fantastic training and career progression opportunities.
Responsibilities
- Processing and preparing orders for
- Taking orders via the telephone.
- Arranging for the transportation of product to customer sites, ensuring it arrives on time.
- General labouring duties assisting with the installation of some products at the customers site
- Building relationships with customers
- Attending face to face meetings with clients
- Keeping informed of changes within the market to give feedback to the rest of the team.
The Service Delivery Executive will have the following skills and experience:
- You will have a practical and hands-on approach to work and will have enjoyed problem solving.
- Computer literate with good IT skills and knowledge of Microsoft Office packages.
- Previous experience in DIY or practical assignments or home improvements would be a distinct advantage.
- UK driving license preferred.
- A positive attitude and approach to business demands with flexibility to help other departments if necessary.
- An eagerness to learn & progress.
You will be working 37.5 hours per week Monday to Friday. No Weekends.
Call Leanne 01270 589943 or email your CV to leanne@kpir.co.uk
Accounts Assistant
Account Assistant
Crewe
£28,000 - £30,000 per annum
The Opportunity
A skilled Accounts Assistant is needed to join a dynamic team. This role involves working closely with the Accountant to ensure smooth daily operations in banking, purchase ledgers, and financial reconciliations.
Role Responsibilities
- Assist with daily banking processes, including posting bank statements and reconciliations.
- Manage the purchase ledger, ensuring timely and accurate invoice payments.
- Raise invoices for damage recharges and daily sales.
- Conduct monthly stock checks and engage in credit control by liaising with managers.
- Perform essential administrative duties, including scanning, filing, and preparing sales-related documentation.
About You
We are looking for a dedicated Accounts Assistant who thrives in a supportive yet challenging environment. The ideal candidate will have:
- At least 12 months of experience in an accounts or finance role.
- Strong organisational and time management skills.
- Excellent communication skills, both written and verbal, with attention to detail and accuracy.
- A proactive attitude with a willingness to learn new skills and take on additional responsibilities.
- Proficiency in Excel.
Perks and Benefits
- Increased holiday entitlement with length of service.
- Enjoy your birthday off.
- Access to 24/7 Employee Assistance Programme and counselling services.
- Company Pension Scheme.
- Long service recognition.
- Discounts on products and services.
- Access to a Car Benefit Scheme.
- Participation in a Cycle to Work scheme.
Calle Leanne 01270 589943 or email your CV to leanne@kpir.co.uk
INDCOM
Front Desk and HR Administrator
Front Desk and HR Administrator
Location:Newcastle-Under-Lyme
Hours: Monday to Friday, 9am - 5.30pm
Salary: £26,000 per annum
Role Overview:
We are working with our client in the search for a Front Desk and HR Administrator. In this role, you will be responsible for providing professional, efficient, and welcoming front-of-house and administrative support. As the first point of contact for visitors, staff, and external partners, you will ensure a positive and seamless experience while overseeing front desk operations, general office support, and HR administrative tasks.
Key Responsibilities:
Front Desk, Office & HR Administrator
- Act as the first point of contact, delivering a professional and friendly welcome to all visitors
- Manage inbound calls, post, parcels, and general front desk duties
- Maintain office supplies, kitchen stock, and ensure shared areas are tidy and presentable
- Coordinate meeting rooms, refreshments, diaries, and company vehicle bookings
- Liaise with suppliers and contractors for office and facilities-related needs
- Record and submit ESG-related data (e.g. energy use, mileage, vehicle logs)
HR Administration
- Support smooth onboarding and maintain accurate employee records
- Assist with HR processes including training, reviews, and benefits administration
- Provide first-line HR support, escalating issues where necessary
- Help deliver internal comms, newsletters, events, and surveys
- Support recruitment, apprenticeships, and other people projects
- Prepare HR reports and support the Head of HR with day-to-day tasks
Required Skills and Qualifications:
- Experience in an administrative position involving direct interaction with customers or clients, with some exposure to HR functions preferred
- Familiarity with core HR procedures and handling of employee documentation across the employee journey
- Highly organized, capable of juggling multiple tasks and adapting to shifting priorities
- Strong written and verbal communication skills, with confidence engaging across all levels of the business
- Proficient in Microsoft Office; knowledge of SharePoint is a bonus
- Personable, professional, and service-oriented, with a focus on delivering a great experience
- Detail-focused and discreet, with the ability to manage sensitive information responsibly
- Self-motivated and flexible, with a positive and proactive mindset
- CIPD Level 3 qualification (or currently studying towards it) is desirable but not essential
Benefits
- £250 personal KPI bonus plus a £500 annual company bonus
- Full-time hours: Monday to Friday, 9:00am-5:30pm (Reception-based role; no hybrid working)
- 4% employer-matched pension contribution
- 22 days annual leave plus an additional Get Stuff Done Day
- Staff discount and other employee perks
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk for more information.
INDCOM
